CIT Client Information System - CIS
Support Services Help Desk -
If you have any questions about Commercial Services, CIS, our services, systems and relationships please contact our Support Services Help Desk:
Systems Hours of Operation -
The online Client Information System (CIS) is available 7:00AM - 9:00PM Eastern time, every day, including weekends and holidays.
The Client Internet Reporting system is also available every day, including weekends and holidays, and is always accessible 24 hours a day.
CIS Access and Security Information -
For both client and CIT security, we strive to protect against unauthorized access.
- You must actually key your User Name and Password.
- Your user account will lock upon three failed logon attempts.
- Sharing CIS user ids and passwords is strongly discouraged.
If you are locked out or need a password reset, contact the Client Support Services Help Desk. We will verify your user account, including your email address, and the system will automatically generate and email a new password.
If multiple users in your company access CIS we will be happy to setup as many user accounts as necessary.