Client Online Information System

CIT Client Information System - CIS

Support Services Help Desk -

If you have any questions about Commercial Services, CIS, our services, systems and relationships please contact our Support Services Help Desk:


Systems Hours of Operation -

The online Client Information System (CIS) is available 7:00AM - 9:00PM Eastern time, every day, including weekends and holidays.

The Client Internet Reporting system is also available every day, including weekends and holidays, and is always accessible 24 hours a day.

CIS Mobile App -

We are excited to offer this CIS Mobile service. This easy-to-use mobile version of CIS is complimentary for all CIT Commercial Services' clients.

For more information, please refer to the CIS Mobile Frequently Asked Questions FAQ.

CIS Access and Security Information -

For both client and CIT security, we strive to protect against unauthorized access. 

  • You must actually key your User Name and Password.
  • Your user account will lock upon three failed logon attempts.
  • Sharing CIS user ids and passwords is strongly discouraged.

If you are locked out or need a password reset, contact the Client Support Services Help Desk. We will verify your user account, including your email address, and the system will automatically generate and email a new password.

If multiple users in your company access CIS we will be happy to setup as many user accounts as necessary.

Version 1.70.20